EUR

/

EN

Language

Withdraw from Contract

If you wish to withdraw from a contract concluded online, you can submit your request quickly and easily using our withdrawal form.

The right of withdrawal is subject to the applicable legal provisions and deadlines. For more information, please refer to our Withdrawal Policy.

Go to Withdrawal Form

Frequently Asked Questions

Withdrawing from your contract is simple:

Open the withdrawal form
Enter your personal and contract details
Submit your request

Once submitted, you will receive an automatic confirmation by email.

To process your withdrawal, we require:

Your full name
Information to identify your contract or order
Your email address for confirmation

The right of withdrawal is subject to the applicable legal provisions and deadlines. Please review our Withdrawal Policy for full details.

After submitting your withdrawal request, you will receive a confirmation email including the details of your request as well as the date and time of submission.

Warning: This product should not be consumed by infants, children, and adolescents under the age of 14, nor should it be consumed on the same day as other dietary supplements containing astaxanthin esters. Products containing transresveratrol should only be consumed under medical supervision when taking medication. Patients taking anticoagulants should consult their doctor before taking vitamin K supplements.

Important information: Dietary supplement: Do not exceed the recommended daily intake. Not a substitute for a balanced and varied diet and a healthy lifestyle. Store at room temperature, in a dry place away from light. Protect from heat. Keep out of reach of children. Suitable for diabetics. The information provided does not constitute medical advice or a recommendation to self-medicate.

ASTAFIT® is a trademark of BDI-BioLife Science GmbH. Fibregum™ is a trademark of Nexira. www.nexira.com. KANEKA UBIQUINOL™ is a registered trademark of KANEKA Corp. K2VITAL® is a trademark of Balchem Corporation or its subsidiaries. Lyc-O-Lutein™ is a trademark of Lycored Ltd. Omnixan is a trademark of OmniActive Health Technologies Ltd. Quatrefolic® is a registered trademark of Gnosis S.p.A. Subject to printing and typesetting errors.

Food supplements according to EU Directive 2002/46/EC.

Not an organic product according to Regulation (EU) 2018/848.

Promotion for the ONE Starter Bundle at special price of 89 EUR with Code START-ONE89-XU5WQ until Jun 30, 2026. This promotional discount is only applicable for new, first-time buyers of BIOGENA ONE at biogena-one.com.

ENERGY

The vitamins C, Thiamin, Riboflavin, Niacin, Pantothenic acid, Biotin, Vitamin B6 and Vitamin B12, as well as the minerals Calcium, Magnesium, Copper, and Manganese, contribute to normal energy-yielding metabolism.
Biotin, Zinc, and Chromium contribute to normal macronutrient metabolism. Zinc also contributes to normal carbohydrate and fatty acid metabolism.
Vitamin B6 contributes to normal protein and glycogen metabolism.
The vitamins Riboflavin, Niacin, Pantothenic acid, Vitamin B6, Folate, and Vitamin B12, as well as the mineral Magnesium, contribute to the reduction of tiredness and fatigue.
Vitamin A and Riboflavin contribute to normal iron metabolism.

FOCUS / MENTAL FITNESS

Psyche: The vitamins Thiamin, Niacin, Vitamin B6, Biotin, Folate, Vitamin B12, and Vitamin C, as well as the mineral Magnesium, contribute to normal psychological function.
Focus: Zinc contributes to normal cognitive function. Pantothenic acid contributes to normal mental performance.
Nervous System: Thiamin (Vitamin B1), Riboflavin (Vitamin B2), Niacin (Vitamin B3), Vitamin B6, B12, Biotin, Magnesium, and Copper contribute to normal functioning of the nervous system. Calcium contributes to normal neurotransmission.
Cognition & Psyche: Iron, Iodine, and Zinc contribute to normal cognitive function. Pantothenic acid contributes to normal mental performance. Thiamin, Niacin, B6, Biotin, Folate, B12, Vitamin C, and Magnesium contribute to normal psychological function.

DIGESTION

Intestinal Mucosa: Biotin, niacin, riboflavin, and vitamin A contribute to the maintenance of normal mucous membranes. The largest mucous membrane in the human body is the intestinal mucosa.
Digestive Enzymes: Calcium supports the normal function of digestive enzymes.

IMMUNE SYSTEM

Vitamins A, C, D, B6, B12, and folate, as well as the minerals zinc, copper, and selenium, contribute to the normal function of the immune system.

HEALTHY AGING

Cell Protection & Oxidative Stress: Vitamins C, E, and riboflavin, as well as the minerals zinc, copper, manganese, and selenium contribute to the protection of cells from oxidative stress.
Cell Division: Folate, vitamins B12, D, magnesium, and zinc have a role in cell division. Calcium has a role in cell division and specialization.
Eyesight/Eyes: Vitamin A, riboflavin, and zinc contribute to the maintenance of normal eyesight. Zinc contributes to normal vitamin A metabolism.
Bone Health: Magnesium, vitamin D, and calcium contribute to the maintenance of normal/healthy bones. Vitamin C contributes to normal collagen formation for the normal function of bones and cartilage.
Stable Bones: Vitamin D, calcium, magnesium, zinc, and manganese contribute to the maintenance of normal bones. Vitamin C contributes to normal collagen formation for the normal function of bones and cartilage.
Muscle Function: Calcium, magnesium, and potassium contribute to normal muscle function.
Connective Tissue: Manganese contributes to normal connective tissue formation. Copper contributes to the maintenance of normal connective tissue.

OMEGA-3 SUPPORT

The daily intake of 250 mg of EPA and DHA supports normal heart function. 250 mg of DHA daily contributes to the maintenance of eyesight and normal brain function.

CHOLESTEROL SUPPORT

The daily intake of at least 800 mg of phytosterols contributes to the maintenance of a normal blood cholesterol level.

Biogena GmbH & Co KG | Strubergasse 24 | 5020 Salzburg | Austria | +43 662 23 11 11 | mail@biogena-one.com