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Right here, you’ll find the essentials for the most common queries – quick and to the point.

Need more details or looking for something specific? Head over to our comprehensive Help Center on the BIOGENA website. There, you’ll get all the answers you need – clear, organized, and available whenever you want them.

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About the product

How do I know if BIOGENA ONE is right for me?

If getting enough fruits and vegetables each day feels tricky, supplements can help fill the gap.

BIOGENA ONE is formulated for adults of all ages who want to support their daily nutrient intake.

Please note: it’s not suitable for children under 14, or for use during pregnancy or breastfeeding.

What can BIOGENA ONE do for me?

BIOGENA ONE is your daily all-in-ONE supplement drink for a full-spectrum micronutrient support. 99 carefully selected ingredients combine vitamins, minerals, botanical compounds, amino acids, carotenoids, algae, medicinal mushrooms as well as lacto- and bifidobacteria cultures – precisely formulated for your daily wellbeing routine.

The balanced combination supports you in mastering your everyday life with energy*, focus*, a healthy immune system* and a sense of physical wellbeing.

High-quality antioxidants contribute to the protection of your cells from oxidative stress and support healthy ageing (longevity)*.

Enhanced with activated coenzyme Q10 and selected botanical compounds, BIOGENA ONE stands for scientific precision, tested quality and daily premium-level nutritional support.

Should I drink BIOGENA ONE everyday?

Yes! We designed BIOGENA ONE to be your daily nutritional companion—supporting your healthy lifestyle and helping you feel your best, day in and day out.

What does BIOGENA ONE taste like?

In blind taste tests, people consistently described its apple and kiwi flavour as superior to other greens drinks: naturally fruity, pleasantly balanced, and not overly sweet.

That’s no accident. Our team spent months fine-tuning the formula to create a flavor experience that’s as enjoyable as it is effective—using only high-quality ingredients.

Ingredients & nutrition

Does BIOGENA ONE contain sweeteners or sugar?

BIOGENA ONE is completely free from sweeteners and added sugar. We’ve designed it to give you pure, targeted nutrition without any unnecessary extras. No fillers, no sweeteners, just the good stuff your body deserves.

Which diets is BIOGENA ONE compatible with?

BIOGENA ONE fits smoothly into most lifestyles. It’s free from sugar, gluten, dairy, nuts, artificial colors, and pesticides—making it a solid choice whether you’re plant-based, allergen-conscious, or just health-focused. We’ve kept it clean so you can feel confident about what you’re putting into your body.

Does BIOGENA ONE cover my complete daily micronutrient needs?

Your body’s micronutrient requirements are as unique as you are. Things like genetics, age, lifestyle, activity level, stress, and diet all shape what you need.

BIOGENA ONE delivers a thoughtful blend of essential micronutrients in one convenient daily serving. Think of it as your everyday foundation—part of a balanced, nutrient-rich approach to well-being.

That said, if your body needs extra iron, magnesium, or calcium, you might want to add targeted support. This is pretty standard with multivitamin formulas.

Want to know exactly where you stand? We recommend a comprehensive blood analysis. It’s the best way to spot any gaps and build a supplement plan that truly fits you.

Could I react to something in BIOGENA ONE?

BIOGENA ONE is designed with excellent tolerability in mind. It’s even suitable if you have histamine intolerance.

Plus, the fructose, sorbitol, and similar sugar content is very low—so even mild intolerances to these substances are usually no problem.

That said, if you have a strong allergy or intolerance to any ingredient, it’s best to avoid the product. When in doubt, check with your doctor first.

Do the ingredients interfere with each other?

Your body is used to absorbing a wide range of nutrients from a single meal—BIOGENA ONE works exactly the same way. As long as the dosages stay within the daily requirement range, there’s no risk of ingredients interfering with each other. Everything works harmoniously—just as nature intended.

Usage & daily routine

How do I prepare my BIOGENA ONE?

For the best taste experience, mix your BIOGENA ONE with at least 300 ml of cold water—this creates the perfect balance between powder and liquid. Want it lighter? Simply add more water to suit your preference.

Give it a good shake or stir until everything dissolves completely. Cold water makes all the difference for flavor. Craving something extra refreshing? Toss in a few ice cubes and enjoy BIOGENA ONE ice-cold.

When is the best time of day to take BIOGENA ONE?

We recommend making BIOGENA ONE part of your morning routine—it’s a great way to kickstart your day with hydration and essential nutrients.

That said, you can enjoy your BIOGENA ONE whenever it fits your schedule. Feel free to pair it with a meal, too. Since ONE contains fat-soluble vitamins that are better absorbed alongside dietary fats, combining it with food works in your favor—though it’s not a must.

How long should I wait to eat after consuming BIOGENA ONE?

No waiting required! You can drink BIOGENA ONE right before, during, or after a meal—whatever works best for you.

Here’s a pro tip: to help your body absorb the fat-soluble vitamins in BIOGENA ONE optimally, we recommend taking your all-in-one supplement drink with or after a meal.

When will I notice results with BIOGENA ONE?

Your body is unique—and so is your wellbeing journey. How quickly you experience the effects of BIOGENA ONE depends on several factors, including your overall health, nutrition habits, sleep routine, stress levels, physical activity, and even your genetics.

Some people notice benefits within just a few days of consistent use, while others may need a few weeks or even a couple of months. What we can tell you with confidence: research shows that BIOGENA ONE delivers measurable results after 4 weeks.

In our observation study, 22 participants aged 20 to 50 took one daily stick of BIOGENA ONE over an 8-week period. Health markers—including blood nutrient levels and gut microbiome composition—were measured at baseline, after 4 weeks, and again after 8 weeks. The findings? Noticeable improvements were already visible at the 4-week mark, with further positive changes continuing through week 8.

The takeaway? Give your body time to respond. Consistency is key, and the effects build over time as your nutrient levels balance and your microbiome shifts in a beneficial direction.

Health & safety

Can I take BIOGENA ONE during pregnancy or while breastfeeding?

We don’t currently have specific studies on BIOGENA ONE during pregnancy or breastfeeding, so we recommend avoiding it during these special phases. Your body has unique nutritional needs right now, and it’s important to choose supplements that are specifically researched for this time.

We’d love for you to chat with your doctor—they can guide you toward the best options that support both you and your baby. Your well-being matters to us, and we want to make sure you’re getting exactly what you need, safely and confidently.

Are there any side effects with BIOGENA ONE?

So far, we haven’t received any reports of side effects from our customers. BIOGENA ONE is formulated with carefully selected, high-quality ingredients designed to support your well-being. As with any supplement, we recommend sticking to the suggested dosage and listening to your body.

Is BIOGENA ONE tested for heavy metals?

Absolutely. Every batch is independently tested by the LEFO Institute, one of Germany’s leading quality assurance labs. Each product undergoes detailed analysis for microbiological quality, heavy metals, pesticides, and more.

What does BIOGENA’s commitment to quality really mean?

It means radical transparency and uncompromising standards.

Every batch of BIOGENA ONE is independently tested by the LEFO Institute in Germany, which developed a two-stage quality assurance system specifically for our products. Each batch is analyzed for active ingredients, microbiological safety, heavy metals, pesticides, and more.

BIOGENA ONE is also listed on the Cologne List®, meeting the highest standards for purity and performance.

Subscription & account

How do I switch my BIOGENA ONE subscription plan?

If you’re currently on a monthly, 2-, 3-, or 6-month plan, you can upgrade to the more affordable 12-month plan anytime. Your new minimum term is calculated based on the remaining months of your current plan plus 12 months. For example, if you’re on a 6-month plan and 2 months have passed, your remaining minimum term will be 4 + 12 = 16 months. But the good news? You’ll start enjoying the best 12-month subscription price right away.

To upgrade to a 12-month plan, log in to biogena-one.com with your BIOGENA account. Click “Manage Subscription” on the right—you’ll be taken to a portal where you’ll need to log in again.

Then select your subscription and switch to the 12-month plan.

How do I pause my BIOGENA ONE subscription?

Need a little break? No worries. Once your minimum subscription period is up, pausing is easy.

Your reorders are timed to arrive every 30 days after your first order or last reorder—just like your original purchase date.

To pause auto-renewal, log in to biogena-one.com with your BIOGENA account. Click “Manage Subscription” on the right—you’ll be taken to a portal where you’ll need to log in again.

Then select your subscription and choose how long you’d like to pause.

How does the 30-day money-back guarantee work with BIOGENA ONE?

We want you to feel completely confident with your first BIOGENA ONE order. That’s why we offer you a special right of cancellation: within 30 days of receiving your delivery, you can step back from your purchase if it’s not the right fit. All you need to do is let us know within that timeframe.

Here’s how it works: Log into your BIOGENA customer account on biogena-one.com. Click on “Manage Subscription” on the right—this takes you to a dedicated portal where you’ll need to sign in again.

From there, select your subscription and complete the special cancellation by sharing your reasons with us. One of our team members will reach out to you regarding the return process and any additional details. Once everything’s sorted, we’ll refund you using your original payment method.

Want to dive deeper into the details? Check out our Terms & Conditions.