FAQ
Product & ingredients
Discover what makes BIOGENA ONE so unique: a smart combination of nature and science, developed to support your wellbeing every day.
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How do I know if ONE is right for me?
If you're struggling with eating enough fruits and vegetables every day to get your vitamins, minerals and the like, food supplements can help to close the gap. BIOGENA ONE was developed for adults of all ages and their basic demand of nutrients. BIOGENA ONE is not suitable for children and adolescents under 14 years, pregnant or breastfeeding women.
Which ingredients does BIOGENA ONE contain?
BIOGENA ONE combines the power of 99 high-quality ingredients, including all 13 vitamins, 11 minerals and trace elements, 49 selected botanicals, 3 amino acids, 10 lacto- and bifidobacterial strains, 4 carotenoids, 2 medicinal mushrooms and algae, and 5 other substances, including ubiquinol, trans-resveratrol, quercetin, taurine, and beta-glucans. In addition to all these, BIOGENA ONE offers the refreshing taste of apple and kiwi, supplemented with cucumber and a slightly invigorating twist of wasabi leaf powder. This exclusive wasabi leaf powder comes from an indoor farming factory in Pannonia. It is grown with 100% renewable energy and without pesticides, providing a clean and intense flavor. Polyphenols in BIOGENA ONE come from grapes, grape seeds, pomegranate, olive leaf, blueberries, black currants, and citrus fruits. It includes the polyphenol trans-resveratrol, which is naturally present in red wine, as well as quercetin, often referred to as the "King of Flavonoids." Other ingredients include glucoraphanin from broccoli, the carotenoids astaxanthin, zeaxanthin, lutein, and lycopene, the amino acids L-glutamine, L-lysine, and glycine, the amino acid derivative taurine, the algae spirulina and chlorella, the medicinal mushrooms reishi and cordyceps, and the coenzyme Q10 in its immediately available, active form ubiquinol (KANEKA Ubiquinol™). With this powerful combination of ingredients, BIOGENA ONE offers a wide range of essential nutrients and benefits for a healthy diet and active lifestyle.
How is the green color of BIOGENA ONE created?
BIOGENA ONE contains no artificial colorants. The green color is 100% natural, derived from the botanicals and algae it contains.
Why does BIOGENA ONE contain sucralose?
We use sucralose in our products as an alternative to sugar because sugar can have negative effects on insulin levels and dental health. Sucralose is a well-researched sweetener that is safe for human consumption in small amounts. It is widely used in the food industry, and the amount we use in our products is far below the statutory safety guidelines. Studies that point to potential side effects often refer to significantly higher amounts that would not be reached under normal circumstances. Therefore, we can say that the sucralose in our products is not harmful to your health.
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FAQ
Application of the product
Everything you need to know about preparing and taking BIOGENA ONE the right way.
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How do I prepare my BIOGENA ONE?
ONE tastes best when it is dissolved in at least 300 ml of cold water. 300 ml of water provides a good ratio between powder and water. If you prefer a lighter taste, you can also use more liquid. Shake well or stir with a spoon until the powder is properly dissolved. Cold water influences the taste experience. You can also use ice cubes if you want to enjoy ONE particularly cold.
When is the best time of day to take BIOGENA ONE?
We recommend that you use BIOGENA ONE every morning to establish your healthy routine. This way you also start the day off with a good amount of liquid. In principle, you can drink your BIOGENA ONE at any time of the day. It is also possible to combine ONE with a meal.
Should I drink ONE every day?
Yes, we actually recommend drinking ONE every day. ONE was designed with the goal of providing you with the necessary nutrients on a daily basis and supporting your active lifestyle. It's perfect for your daily routine and offers an easy way for you to feel healthy and full of energy.
How long should I wait after consuming BIOGENA ONE before I drink coffee?
Ideally, you should wait at least 15 minutes before and 30 minutes after drinking BIOGENA ONE to enjoy coffee.
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FAQ
Account & Subscription
Your BIOGENA ONE account gives you full control: edit your subscription, pause deliveries, or manage your personal details whenever it suits you.
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How can I make changes to my subscription?
It depends on the type of your subscription and the timing. Within the minimum runtime you can not change things on your own. After that, you can pause, postpone and cancel your subscription easily in the customer account. Login and check the link at the bottom of your orders overview to manage your subscriptions.
How can I pause my subscription?
It depends on the type of your subscription and the timing. Within the minimum runtime you can not change things on your own. After that, you can pause, postpone and cancel your subscription easily via the customer account. Login and check the link at the bottom of your orders overview to manage your subscriptions.
How can I cancel my subscription?
You can cancel your subscription ahead of the automated renewal after the minimum runtime. Renewal orders are placed 30 days after your first order respective last reorder at the time of your original purchase. Login and check the link at the bottom of your orders overview to manage your subscriptions.
How do I create a BIOGENA ONE customer account?
Creating a ONE customer account is just a few simple steps away:
1. First, put your desired product into the shopping cart.
2. Once you’re in the cart, you’ll see all the items you've selected. Here, you will also find a ‘Login' button. Simply click on it.
3. You'll be redirected to a new page. Here, you can see an option to create a new account. Click on it and enter the necessary information to create your customer account.
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Yesterday you said tomorrow. Today you start.
€ 1,82/portion with 12-month subscription
First purchase includes:
ONE Welcome Box
A beautifully designed unboxing experience
FREE
€9,90ONE Signature Bottle
Show that you’re part of our community
FREE
€17,90
FREE shipping
30 day money-back guarantee
